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EmailIphone Application    Posted: 15th November 2013
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Strategic plan will inform RCVS' future direction
Nick Stace, RCVS' CEO.
"First-rate regulator" is aim of three-year plan for royal college

RCVS council has approved a strategic plan for the regulatory body, that will enable it to meet its aim of "enhancing society through improved animal health and welfare".

The college's strategic plan was based on input from a number of sources, such as feedback from the profession and public about what the college did or didn't do well, and analysis of how regulators of other professions operate.

The aim for the college is to become a "first-rate regulator" as the plan is rolled out over the next three years.

Actions that the college will take are grouped under five headings, all based around setting, upholding and advancing veterinary standards. One such example is the introduction of a service charter for the public and the profession in terms of rights, expectations and responsibilities in each of its functions.

Striving for excellent service was at the heart of the RCVS' drive for improvement, explained CEO Nick Stace.

“The concept of veterinary surgeons and veterinary nurses, as well as the public, being our ‘customers’, was one that unsettled the profession when it was first mooted. But I believe only by ensuring we focus relentlessly on improving how we interact with our customers will we deliver a service for the profession, the public, and, ultimately, the UK’s animals, which is worthy of the name first-rate regulator,” he said.

Among the plan's aims, better communication, transparency and furthering knowledge are key. The plan also pledges to:

    ⁃    Reduce the time it takes for a complaint to be concluded in a fair and transparent manner
·         Improve the advice line for the public and the profession
·         Establish statutory powers to conduct language testing for those from the EU for whom English is not their first language
·         Cost and design a trial for a new consumer dispute resolution service
·         Develop communications with the profession and the public in plain English

The full strategic plan may be downloaded from www.rcvs.org.uk/strategy

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RUMA CA&E extends survey deadline

News Story 1
 RUMA CA&E has extended the deadline for its online survey into vaccine availability.

Vets, SQPs, retailers and wholesalers will now have until Friday, 26 September at 5pm to submit their response.

The survey aims to further understanding into the vaccine supply challenges faced by the sector. It will also consider the short and long term impacts of disruption issues.

Insights are anonymous, and will be shared with industry stakeholders and government bodies.

The survey can be accessed here. 

Click here for more...
News Shorts
Dechra launches checklist for veterinary sustainability

Global animal health specialist Dechra has announced the world's first Veterinary Green Theatre Checklist (VGTC) to help make surgery more sustainable.

Endorsed by leading veterinary organisations, including the BEVA, BVNA and RCVS Knowledge, the checklist is designed to reduce the environmental footprint of veterinary care, while supporting better animal health outcomes.

The checklist was launched at the World Congress of Veterinary Anaesthesia and Analgesia in Paris and will be followed by an internal training and awareness campaign. For more information, visit dechra.com