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What can practices learn from John Lewis?
Image Tracy Killen
John Lewis HR and main board director Tracy Killen
Director Tracy Killen set to open VMPA/SPVS Congress

Delegates at this year's VMPA/SPVS Congress will learn how to "thrive, not just survive" in tough economic times, taking advice from John Lewis director Tracy Killen, who is set to open the event.

Retail giant, The John Lewis Group, enjoyed a record-breaking Christmas period, with sales reportedly topping £35 million on December 27 alone.

But how have they managed to overcome tightening purse-strings and pressures on customer loyalty? Practice managers can find out on January 31 at the VPMA/SPVS Congress in Newport.

Main board director Tracy Killen will offer her take on what veterinary practices can learn from John Lewis. Being wife to the owner of Highcroft Vet Group, Richard Killen, Tracy is no stranger to the veterinary industry.

During the Congress, Tracy will also join accountant Mark Beaney on remuneration and bonuses, as well as taking part in the Leading your Team lecture stream alongside Katherine Eitel, US training and development expert.

For the full programme or to book online, visit the website.

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Vets launch new podcast for pet owners

News Story 1
 Two independent vets have launched a podcast to help owners strengthen their bond with pets. Dr Maggie Roberts and Dr Vanessa Howie, who have worked in both veterinary practice and major charities, are keen to use their experience to enable people to give pets a better life.

The venture, called Vets Talking Pets, provides advice and information on a range of topics, including how to select a suitable pet, where to obtain them and how to get the best out of your vet. Maggie and Vanessa will also discuss sensitive subjects, including end-of-life care, raw food diets and the cost of veterinary care.

The podcast can be found on all the usual podcast sites, including Podbean, Apple, Amazon Music and YouTube. 

Click here for more...
News Shorts
BEVA CPD course explores sino-nasal disease

The British Equine Veterinary Association (BEVA) will host a new CPD course exploring the diagnosis of sino-nasal disease.

Led by Safia Barakzai, Henry Tremaine, Justine Kay-Smyth and Neil Townsend, the course aims to support experienced equine vets dealing with nasal discharge cases.

The course will be presented through a series of practical sessions, accompanied by case-based learning. Attendees will be guided to improve their oral examination technique and radiographic approach, as well as learning how to make good use of endoscopy and oroscopy.

BEVA says that learners can combined these skills to perform a 'logical, efficient investigation', with better clinical decision-making and fewer unnecessary steps.

The course will take place on Tuesday, 21 July at the University of Surrey. For more information or to book, visit the BEVA website.