Your data on MRCVSonline
The nature of the services provided by Vision Media means that we might obtain certain information about you.
Please read our Data Protection and Privacy Policy for details.

In addition, (with your consent) some parts of our website may store a 'cookie' in your browser for the purposes of
functionality or performance monitoring.
Click here to manage your settings.
EmailIphone Application    Posted: 27th January 2016
If you would like to forward this story on to a friend, simply fill in the form below and click send.
Your friend's email:
Your email:
Your name:
 
 
Send Cancel

One in 10 not happy with pet insurance
pet insurance form
For 16 per cent of the survey's respondents, regular communication with their pet insurer was 'poor' or 'very poor'.
Cost and communication cited as top gripes, survey finds

Over one in 10 pet owners are unhappy with their insurance provider, according to a new survey carried out by Which?

Poor communication and value for money were found to be the top gripes, in the insurance company's study of around 2,000 pet owners.

Some 8 per cent of policy holders said they were 'unhappy' with their provider, while 3 per cent were 'very dissatisfied'.

For 16 per cent of the survey's respondents, regular communication with their pet insurer was 'poor' or 'very poor' and 12 per cent felt that value for money and the product itself was 'very poor'.

About a third of the participants had made a claim in the past 12 months, of which one in seven had problems with getting it paid.

According to the Association of British Insurers, 3 million of the country's pet owners have insurance. Providers pay a staggering £1.6 million a day in claims, with the average payment being £679.

Become a member or log in to add this story to your CPD history

Equine Disease Surveillance report released for Q4 2025

News Story 1
 The latest Equine Disease Surveillance report has been released, with details on equine disease from Q4 of 2025.

The report, produced by Equine Infectious Disease Surveillance, includes advice on rule changes for equine influenza vaccination.

Statistics and maps detail recent outbreaks of equine herpes virus, equine influenza, equine strangles and equine grass sickness. A series of laboratory reports provides data on virology, bacteriology, parasitology and toxicosis.

This issue also features a case study of orthoflavivus-associated neurological disease in a horse in the UK. 

Click here for more...
News Shorts
RCVS annual renewal fee for vets due

RCVS' annual renewal fee for veterinary surgeons is now due. Vets must pay their renewal fee before Wednesday, 1 April 2026.

This year's standard annual fee has increased to 431 from last year's 418. This is an approximately three per cent increase, as approved by RCVS Council and the Privy Council.

Tshidi Gardner, RCVS treasurer, said: "The small fee increase will be used to help deliver both our everyday activities and our new ambitious Strategic Plan, which includes aims such as achieving new legislation, reviewing the Codes of Professional Conduct and supporting guidance, and continuing to support the professions through activities such as the Mind Matters Initiative, RCVS Academy and career development."

A full breakdown of the new fees is on the RCVS website. Information about tax relief is available on the UK government website.