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Veterinary Receptionist of the Year Award launched
Nominations for the Veterinary Receptionist of the Year Award are now open.
Winner to be announced at BVRA Congress 2019

A new award that recognises the hard work and dedication of veterinary receptionists has been launched by the British Veterinary Receptionist Association (BVRA).

Nominations for the Veterinary Receptionist of the Year Award are now open, and entries are welcomed from both clients and veterinary colleagues. The winner will be announced at the BVRA annual congress on 16 March.

“Veterinary receptionists are as crucial to the success of a veterinary practice as any other role,” explains BVRA founder Brian Faulkner. “They are first and last impression a client has of a veterinary practice and the association is keen to recognise and reward their unique contribution to the industry.

“We’ve been astounded by how popular the BVRA has been since its launch one year ago with receptionists at every level of experience, reporting appreciation as well as the benefits of Accredited Veterinary Receptionist Award,” he continued. “It’s entirely appropriate that BVRA champions ‘best practice’ and therefore the BVRA’s Veterinary Receptionist of the Year Award will recognise their hard work.”

To celebrate the launch of the award, three randomly-selected veterinary practices will receive a golden ticket that will allow one person to attend the BVRA’s second annual congress in Sutton Coldfield. The congress programme includes keynote speaker Benjamin Mee, whose story was inspiration for the Hollywood blockbuster 'We bought a Zoo'.

Nominations for the award can be made via the BVRA website. The closing date for entries is the 31 January 2019.

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Building Great Workplaces webinars return

News Story 1
 BVA has announced a new series of its Building Great Workplaces lunchtime webinars.

Launching from 16 July, the sessions will explore patient safety, motivation, client communication and more.

Its first webinar, exploring neurodiversity in the workplace, will take place at 1pm on Thursday, 16 July. It will feature guest speakers from The Vet Project, a group which supports neurodiversity in veterinary environments.

The following three webinars take place in September, October and November.

Booking is open on the BVA website 

Click here for more...
News Shorts
New form for online veterinary medicines retailers

The Veterinary Medicines Directorate (VMD) has produced a new online form for retailers wishing to sell veterinary medicines on the internet.

The form replace the previous Word version and is part of the VMD's ongoing commitment to digitise its processes. Anyone retailing prescription medicines online, including POM-V, POM-VPS and NFA-VPS categories, is lawfully required to register with the VMD before trading.

The change only applies to new applicants. Retailers already listed on the VMD's Register of Online Retailers or registered under the Accredited Internet Retailer Scheme (AIRS) do not need to do anything.