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RSA launches new online claims system
The new system is being introduced to MORE TH>N, John Lewis, Tesco and Argos pet insurance customers.
Vets will no longer need to complete and countersign insurance claim forms

Insurance provider RSA has launched a new online system for pet owners to submit ongoing medication claims.

The new system is being introduced to MORE TH>N, John Lewis, Tesco and Argos pet insurance customers and means that claim forms are no longer required.

In a press release, RSA said vets will no longer need to complete and countersign insurance claim forms for pets that require repeat prescriptions. Customers can instead log-in to their online portal and submit their veterinary invoices.

New claim forms can also be downloaded from the portal but will need to be completed by both the customer and vet. Once completed, the form can be scanned and emailed to the insurer, together with any relevant bills and notes.

“We know that when an animal is sick or injured both the vet and the owner want to be able to help as quickly as possible,” said MORE TH>N’s director of pet claims Andrew Moore. “The new portal speeds up the process of a claim, meaning it is more efficient for both parties and ultimately, it means pets can be treated quicker.”

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RUMA CA&E extends survey deadline

News Story 1
 RUMA CA&E has extended the deadline for its online survey into vaccine availability.

Vets, SQPs, retailers and wholesalers will now have until Friday, 26 September at 5pm to submit their response.

The survey aims to further understanding into the vaccine supply challenges faced by the sector. It will also consider the short and long term impacts of disruption issues.

Insights are anonymous, and will be shared with industry stakeholders and government bodies.

The survey can be accessed here

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News Shorts
BSAVA publishes Guide to Nutrition in Small Animal Practice

The BSAVA has added a small animal nutrition advice booklet to its series of BSAVA guides.

The BSAVA Guide to Nutrition in Small Animal Practice offers a resource for veterinary professionals to provide appropriate nutrition for animals. As well as maintaining the wellbeing of healthy pets, the guide explores how nutritional requirements change in times of illness and disease.

The guide is divided into five sections, which explore the importance of nutritional assessment; diet types; feeding at different life stages; feeding for specific situations; and feeding for specific diseases. Online resources are also in the BSAVA Library including client handouts and videos.

It is designed to be suitable for referencing, in-depth case planning and team training sessions.

The BSAVA Guide to Nutrition in Small Animal Practice can be purchased online from the BSAVA store.