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Matthew Syed delivers keynote speech at BSAVA Congress
Matthew Syed highlighted the psychological and cultural factors that shape high performance in sport, science and many other fields.

Opening ceremony looks at the importance of being self-aware

British journalist and author Matthew Syed has spoken out about the importance of self-awareness and how it can help people to enjoy a successful professional life.

Speaking at BSAVA Congress on Friday (5 April), the former Olympic table tennis star highlighted the psychological and cultural factors that shape high performance in sport, science and many other fields.

He stressed that there are two ways of looking at success. It is either fixed by talent, predisposition and intelligence or it is something that will grow through discipline, practice and self-evaluation.

Mr Syed gave a number of examples where professionals he has worked with have examined their own shortcomings and worked hard to overcome them. He explained that when ghostwriting David Beckham’s autobiography, his subject insisted that his legendary free-kick taking skills were a result of hours of practice, rather than natural ability.

In another example, Mr Syed spoke about how a similar ability to learn from mistakes has dramatically cut the number of people dying in aviation accidents. He said this was achieved by encouraging a culture in which staff are willing to report near-miss events.

In contrast, 45,000 people a year in the US died from central line infections because senior doctors would not admit to mistakes. Mr Syed claimed that self-justification and error concealment was and still is a key characteristic of the medical profession.

He spoke about how it is common for professionals not to admit their mistakes over fears they will be punished, but added that change can occur when the system encourages the adoption of a ‘no blame culture’.

He concluded there is no place for a dominance hierarchy in the modern world. Respect for the knowledge gained by senior members of a professional team should not prevent colleagues from offering opinions on solving a shared problem.

“Expertise is not about how much we know - it’s about finding what we don’t know,” he said.

Image (C) Paul Clarke Photography.

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Building Great Workplaces webinars return

News Story 1
 BVA has announced a new series of its Building Great Workplaces lunchtime webinars.

Launching from 16 July, the sessions will explore patient safety, motivation, client communication and more.

Its first webinar, exploring neurodiversity in the workplace, will take place at 1pm on Thursday, 16 July. It will feature guest speakers from The Vet Project, a group which supports neurodiversity in veterinary environments.

The following three webinars take place in September, October and November.

Booking is open on the BVA website 

Click here for more...
News Shorts
New form for online veterinary medicines retailers

The Veterinary Medicines Directorate (VMD) has produced a new online form for retailers wishing to sell veterinary medicines on the internet.

The form replace the previous Word version and is part of the VMD's ongoing commitment to digitise its processes. Anyone retailing prescription medicines online, including POM-V, POM-VPS and NFA-VPS categories, is lawfully required to register with the VMD before trading.

The change only applies to new applicants. Retailers already listed on the VMD's Register of Online Retailers or registered under the Accredited Internet Retailer Scheme (AIRS) do not need to do anything.