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Study reveals insights on zookeeper-animal bond
Vicki Melfi, professor in human-animal interactions at Hartpury University.
Zookeepers draw boundaries with animals in their care to maintain illusions of ‘nature’

The complex relationship that can exist between zookeepers and their animals has been revealed in a new study, led by researchers at the universities of Hartpury, Chester and Bolton.

The study, published in the journal Anthrozoos, explored how zookeepers reflected on their experiences with the different species they care for, while ensuring they work professionally to ensure high standards of care.

It found that zookeepers entered the job “for the love of animals.” However, they drew boundaries with the animals in their care to reduce interference with normal behaviour and to maintain illusions of ‘nature’ in a zoo environment.

Researchers found these behaviours can be difficult to maintain during the relationship for various reasons. For example, if a keeper needed to raise an animal by hand because the mother had abandoned her offspring.

“Our study highlighted that zookeepers are expected to distance themselves from the wild animals they’re working with. Yet many zookeepers interact more with the animals in their care on a daily basis, than many people may do with their pets,” explained Vicki Melfi, professor in human-animal interactions at Hartpury University.

“Zookeepers are expected to give the animals as much love and compassion as they’d give to their pets, but these ‘wild’ animals are not pets so they need to maintain emotional and physical distance. When we asked the zookeepers how they managed to achieve that, what came through consistently was that zookeepers always put the welfare and long-term interest of the animals first.”

Fourteen zookeepers from different establishments in the UK and New Zealand participated in the research. Scientists hope their findings will inform perceptions of the role of the human-animal bond in the management of zoo animals.

“There’s a huge level of humanity displayed by those interviewed in this study, and people who look after animals more widely, by doing the right thing for animal welfare and conservation,” Professor Melfi continued.

“Hopefully, this report will help give due credit to the professionalism and the level of understanding and care of those working within the zoo industry.”

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Applications open for MMI research grants

News Story 1
 RCVS' Mind Matters Initiative (MMI) has launched round two of its veterinary mental health research grants.

Researchers have until 11.59pm on Wednesday, 28 May 2025 to apply for a grant for research which reflects MMI's 2025 focus areas.

Only one Impact Grant was awarded last year, and so this year there are two Discovery Grants and one Impact Grants available. Each Discovery Grant is worth £5,000 and the Impact Grant is worth £15,000.

For more information or to apply, email researchgrants@rcvs.org.uk to contact the MMI team.

 

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News Shorts
BBC Radio 4 documentary addresses corporate fees

BBC Radio 4's File on 4 Investigates has released a documentary exploring how corporate-owned veterinary practices may be inflating bills to increase profit.

Released on 15 April, 'What's Happening To Your Vet Bills?' revealed the policies which many corporate groups have in place to increase their profits. This included targets and upgrades which veterinary teams are tasked with meeting on a regular basis.

It also features Anrich Vets, an independently-owned practice based in Wigan. Following the case of Staffordshire terrier Benjy, who is diagnosed with a tumour, the documentary shares how the team were able to offer contextualised care and advice to make the procedure as affordable as possible for his owners.

The documentary can be heard on demand on BBC iPlayer.