The new service will allow products to be sent directly to clients, while the invoice will still be sent directly to the practice.

New system to improve social distancing in practices

In an effort to support veterinary practices during the COVID-19 pandemic, Bova UK has announced the launch of a new product delivery service.

The service will allow veterinary surgeons to order products that can then be sent directly to clients, while the product order invoice is sent to the practice. According to Bova UK, this measure will help reduce footfall in practice, protecting veterinary teams from non-essential contact, while also encouraging customers to stay loyal to their practice.

Professor Mark Bowen FRCVS from the University of Nottingham said: “The RCVS decision to allow telemedicine provides the profession with a safe way to continue to provide assessment and treatment of horses within the UK.”

“By using direct supply of medicines to the customer we further reduce the risks associated with clinical practice in theses challenging times. Direct supply to clients also reduces any delay in providing medicines, reducing our requirement to hold stock of these medicines. ‘Specials’ remain accessible only to veterinary professionals and therefore this service is only available to vets.”

Bova UK has updated its website to streamline the ordering service. Veterinary practices can login or register, select the relevant product and then input all the necessary information regarding the owner and their pet. Bova UK will then use this information to administer an extra label for dosing information.

For any queries or to register for an account, please visit www.bova.co.uk or contact the Bova UK customer services team on 020 3034 3100.