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New record of pet insurance claims in 2021
In 2021, 1,029,000 claims were notified, 764,000 for dogs, 225,000 for cats and 40,000 for other animals.
ABI reveals £2.4 million processed per day last year.

The Association of British Insurers (ABI) has announced that UK pet insurers processed a record £872 million in claims in 2021.

A record 1.03 million claims were also handled by insurers in 2021, surpassing the previous 2017 record of 1.02 million claims. 

Data from the ABI revealed that pet insurers processed a whopping £2.4 million per day over the course of the year.

An increase was also identified in the number of people purchasing pet insurance, which rose 4.5 per cent to 3.7 million. This is the highest number of purchases since 2017 - unsurprising given that 3.2 million British households got a new pet over the pandemic, according to data from the PFMA.

With the rising cost of veterinary care, the ABI's data has revealed that the average pet insurance claim rose by almost four per cent in 2021, with the average claim value rising from £817 in 2020 to £848 in 2021. 

Jonathan Purvis, policy adviser in general insurance at the ABI, addressed pet owners: “Whether they’re curious cats, playful puppies or even a timid tortoise, our pets are members of the family. 

“They might offer us a great deal of happiness, but there’s no doubt they can keep us on our toes with their adventurous ways.

“With no NHS for pets, insurers are there to protect you and your furry friend when they get into mishaps or fall ill. 

“As the cost of living crisis starts to bite, insurance can give you the peace of mind that, should your pet need medical care, the costs won’t leave you feeling sick as a parrot.”

Reiterating the importance of pet insurance, the ABI revealed recent examples of the average cost of pet care, including feline respiratory conditions (£726), epilepsy in dogs (£3,300), soft tissue sarcoma treatment for cats (over £12,200) and treatment for canine diabetes (over £1,200).

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Applications open for MMI research grants

News Story 1
 RCVS' Mind Matters Initiative (MMI) has launched round two of its veterinary mental health research grants.

Researchers have until 11.59pm on Wednesday, 28 May 2025 to apply for a grant for research which reflects MMI's 2025 focus areas.

Only one Impact Grant was awarded last year, and so this year there are two Discovery Grants and one Impact Grants available. Each Discovery Grant is worth £5,000 and the Impact Grant is worth £15,000.

For more information or to apply, email researchgrants@rcvs.org.uk to contact the MMI team.

 

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News Shorts
BBC Radio 4 documentary addresses corporate fees

BBC Radio 4's File on 4 Investigates has released a documentary exploring how corporate-owned veterinary practices may be inflating bills to increase profit.

Released on 15 April, 'What's Happening To Your Vet Bills?' revealed the policies which many corporate groups have in place to increase their profits. This included targets and upgrades which veterinary teams are tasked with meeting on a regular basis.

It also features Anrich Vets, an independently-owned practice based in Wigan. Following the case of Staffordshire terrier Benjy, who is diagnosed with a tumour, the documentary shares how the team were able to offer contextualised care and advice to make the procedure as affordable as possible for his owners.

The documentary can be heard on demand on BBC iPlayer.