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New BVA resource on online abuse
The most common type of online abuse reported by vets was online abuse (90 per cent).

Guide provides support on unfair online reviews.

A new resource produced by the BVA aims to protect veterinary teams from the impact of abusive online reviews.

'How to manage unfair and abusive reviews online', provides support for veterinary professionals and workplaces who are the target of online harassment, trolling and unfair reviews.

It follows the release of the Voice of the Veterinary Profession 2021 statistics – which revealed that half of veterinary surgeons working in clinical practice had recently experienced online abuse.

Malcolm Morley, BVA president, said: “The vast majority of clients are hugely appreciative of the care they receive from their vet teams, resulting in thousands of positive reviews every year. 

“While we recognise not every client will have a positive experience and may wish to provide critical feedback, a small number are posting deliberately abusive or unfair reviews. This is unacceptable and can have a hugely negative impact on individual veterinary professionals and the wider team. 

“Protecting the wellbeing of veterinary teams remains a top priority for BVA and this new resource will help vet teams to take practical steps to limit the impact of this type of abuse.”

The guide is a new addition to the Respect Your Vet Team toolkit, a range of resources exclusively available for BVA members to download.

Become a member or log in to add this story to your CPD history

Applications open for MMI research grants

News Story 1
 RCVS' Mind Matters Initiative (MMI) has launched round two of its veterinary mental health research grants.

Researchers have until 11.59pm on Wednesday, 28 May 2025 to apply for a grant for research which reflects MMI's 2025 focus areas.

Only one Impact Grant was awarded last year, and so this year there are two Discovery Grants and one Impact Grants available. Each Discovery Grant is worth £5,000 and the Impact Grant is worth £15,000.

For more information or to apply, email researchgrants@rcvs.org.uk to contact the MMI team.

 

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News Shorts
BBC Radio 4 documentary addresses corporate fees

BBC Radio 4's File on 4 Investigates has released a documentary exploring how corporate-owned veterinary practices may be inflating bills to increase profit.

Released on 15 April, 'What's Happening To Your Vet Bills?' revealed the policies which many corporate groups have in place to increase their profits. This included targets and upgrades which veterinary teams are tasked with meeting on a regular basis.

It also features Anrich Vets, an independently-owned practice based in Wigan. Following the case of Staffordshire terrier Benjy, who is diagnosed with a tumour, the documentary shares how the team were able to offer contextualised care and advice to make the procedure as affordable as possible for his owners.

The documentary can be heard on demand on BBC iPlayer.